Back to all Jobs

Integrations Engineer – Lisbon

Company Description

Rydoo, a finalist for the best employer brand on linkedin, reinvents and simplifies travel and expense management for companies across the globe to just a few click and photos, whilst saving time and optimising costs. 

We're reinventing Travel & Expense experience for people all over the world. Rydoo has a mission: to change the way we work. Join us and be part of an international and fast-growing team.

Rydoo in a nutshell:

  • 350+ talented people 
  • 27 nationalities speaking 15 languages 
  • 11 offices across 4 continents
  • 8,200+ clients 
  • A wonderful app available on iPhone and Android 
  • 680,000 users 
  • Rydoo is a Sodexo corp-up: the alliance of 2 startups and a corporation

Job Description

As an Integration Engineer, you will be joining our office in Lisbon, Portugal.
Your main goal would be to technically support the onboarding of our new customers and maintaining good relations and high customer satisfaction with existing assigned customers.

Beyond that, your days at Rydoo shall include:

  • Helping customers setup the platform and help with implementation/ configuration
  • Advising and training the admins,
  • Provide ongoing technical follow-up during the on-boarding phase,
  • Focusing on customer satisfaction,
  • Monitoring the incoming issues and dispatchingthem to adequate team if needed
  • Establishing and maintain customer relationships, communications with customers and co-workers to provide market information 

Qualifications

Job Requisite Skills

  • Experience in customer or relationship management
  • A first experience within implementation/ configuration is required
  • Experience implementing a software and/ or SaaS product is preferred
  • Experience with SSO and databases (SQL) is preferred
  • Customer-focused approach, eager to solve problems,
  • Excellent verbal and written communication skills
  • Stress resistance and ability to work effectively under deadlines,
  • Native/ Fluent command of English

Rydoo Requisite Skills

  • Result oriented mindset
  • Reliable – during and after hours
  • ‘whatever it takes mentality’
  • Being a compassionate, unselfish, true team player

Additional information

Offer

  • Employee contract
  • Competitive pay with benefits (depending on country of work, benefits may differ)
  • A chance to experience Rydoo from the inside –> Check this out on Glassdoorhttp://bit.ly/2UujjWJ 

Follow us on social media

LinkedIn: https://www.linkedin.com/company/rydoo 
Twitter: https://twitter.com/rydooapp 
Facebook: https://www.facebook.com/rydooapp 
Instagram: https://www.instagram.com/rydoo/

Want to Join this Crazy Ride?