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Senior Travel Consultant (Manila) – Manila

 Company Description

Rydoo reinvents and simplifies travel and expense management for companies across the globe to just a few click and photos, whilst saving time and optimizing costs.

We're reinventing Travel & Expense experience for people all over the world. Rydoo has a mission: to change the way we work. Join us and be part of an international and fast-growing team.

Rydoo in a nutshell:

  • 300+ talented people
  • 27 nationalities speaking 15 languages
  • 11 offices across 4 continents
  • 6,500+ clients
  • A wonderful app available on iPhone and Android
  • 500,000 users
  • Rydoo is a Sodexo corp-up: the alliance of 2 startups and a corporation

Following the expansion of our business, we are strengthening our Customer Service Office in Manila. 
 

Job Description

As Senior Travel Consultant you will: 

  • Advise and complete the travel reservations for business clients via dedicated IT platform ensuring compliance with the client’s travel policy
  • Answer customer calls and emails related to issues with travel arrangements and resolve daily inquiries from external and internal customers
  • Cooperate with the Team and deliver excellent customer serviceincluding telephone and mail etiquette
  • Provide 1st level of support for travelers and travel arrangers.
  • Support various online travel tools
  • Answer customer calls and emails related to issues with travel arrangements and resolve daily inquiries from external and internal customers

Qualifications

We are looking for someone who has..

  • Three years of experience in the travel industry; arranging flights, accommodation and other transports
  • Experience with Amadeus GDS
  • Excellent verbal and written English language, fluency in other languages is an asset
  • Strong time-management, prioritisation, and multi-tasking skills as you will be handling several different customer enquiries simultaneously
  • The flexibility to work a variety of shifts including overnights and weekends.
  • Open mindedness, willingness to learn
  • Excellent team player in the international team based over the word
  • Customer oriented mindset

Additional information

What can we offer you?

  • Challenging tasks within international, supportive team
  • Competitive pay with benefits
  • A chance to experience Rydoo from the inside, check this out onGlassdoor: http://bit.ly/2UujjWJ

 

Follow us on social media

LinkedIn: https://www.linkedin.com/company/rydoo
Twitter: https://twitter.com/rydooapp
Facebook: https://www.facebook.com/rydooapp
Instagram: https://www.instagram.com/rydoo/

 

Want to Join this Crazy Ride?