Vanbreda Risk & Benefits
Antwerp, Belgium

A digital transformation starts from within

Koen Dierckx joined Van Breda Risk and Benefits as CFO in 2015. In order to develop the company's digitization strategy, he started looking into the existing processes and how to optimize them by digitizing the low value tasks.

Koen's first project was reassessing Vanbreda's expense management process.

How did you come across Rydoo?

I had heard of Rydoo before and found out that several large companies were using it, so it was sort of natural that we gravitated towards it. I must say referrals are still the best marketing tool for companies.

How was your selection process?

We trialed the platform and we felt that Rydoo had the features we were looking for. From digitizing receipts to the fully integrated process of approvals and finance controlling, it was able to cover all our needs. We did face some technical challenges regarding the integration of Rydoo with our systems at first, but the Rydoo teams helped solve the issues and find the right solution. From that moment, we knew there were great teams behind the platform and that we could trust them to overcome any issue in the future.

Everything was done on paper. It was extremely time-consuming. It had to change!
Koen Dierckx

Why a cloud expense management solution?

Well, it was first and foremost a matter of cost. As a CFO, numbers are of course the first thing I look at. The threshold to implement Rydoo is very low: there is no need for high investments in technical consultants and the implementation period was rather short. After two years, the benefits we are noticing are even greater. The app has evolved tremendously and we are using so many new features without having to get anyone involved from IT or from Rydoo.

How did the deployment go?   

We actually didn’t do much. We sent an e-mail to everyone with a short user guide and that was it. No learning session was needed, most people started using it instantly. Especially with the mobile app, people were very eager to start doing everything via their smartphone.

What are the main results?  

Within the finance department, the transformation was complete. We do not deal with paper anymore. Everything is now digital and employees do their expenses in real-time, which makes the processing and reimbursement period a lot shorter obviously. The work is now split between the finance and commercial teams themselves.
I must say that with Rydoo, we took an important step into determining a new and more strategic role for the finance team, because we could take away the burden of repetitive administrative tasks.

Any unexpected benefits?

As an insurance broker, we are focusing on being digital and it all has to start from within. Our employees are our first ambassadors, so when I am genuinely happy when I hear them bragging about how easy it is to do their expenses and be reimbursed. This is free advertising both for you and for us. Hearing this positive feedback is also a great testimonial of our efforts to become a fully digital insurance broker for both our clients and our employees.

Is Rydoo Travel next?

We were happy to hear about Rydoo Travel. Today, all our business travel bookings have to go through a management assistant that centralizes all demands and has to deal offline with our agency.
I would love to transform that the way we did with expenses so we are giving Rydoo Travel a try.



Why Nipro decided to deploy Rydoo in 15 countries

You might not think about medical equipment a lot, but to some people it can mean the world. Nipro is one of the world’s leading companies manufacturing, selling and shipping dialysis machines, and as a truly global company it has offices across the world — from Japan to Norway and South Africa to the US.


How Rydoo helped NEC Brazil to get rid of its paper storage

As the Brazilian branch of one of the world’s leading technology and security companies, and one of our first clients in Latin America, NEC Brazil has a story that needs to be told. We talked to Clarice Oliveira and Lana Aguiar, both working in the treasury department and responsible for implementing Rydoo into the day-to-day processes of the company.


Why this Swiss company decided to stop using expense reports

Not every tool is the same. Swiss tool retailer and service provider for industrial customers Brütsch-Rüegger Tools knows exactly what we are talking about. Not only when procuring its newest quality merchandise, but also when it comes down to choosing an expense management solution.


How Ivalis managed to reduce its reimbursement time with 3 days

Shops don’t look the same as they did 15 years ago, as technologies like Radio Frequency Identification (RFID), geolocation, electronic product labels and more have left their mark on the retail industry. With over 13.000 stores using their products and services, the France-based Ivalis is one of the worldwide leaders in retail inventory management. Since being founded in 1991, their operations have grown to include 11 subsidiaries and 50 local offices across the world — meaning that they have to manage a much larger group of employees than before. We talked to Philippe Kempf, Financial Controller of the Ivalis Group, about how they’re constantly evaluating if the tools they use are still up for the job — and why they decided to switch to Rydoo.


500K+ professionals across 60 countries are using Rydoo.